Terms & Conditions

1. Acceptance of Agreement
By accessing or using this website (“Site”), you agree to comply with and be bound by these Terms and Conditions (“Agreement”). This Agreement constitutes the entire agreement between fixmyrouter.help (“we,” “us,” or “our”) and you, the user, and supersedes all prior or contemporaneous understandings, representations, or agreements regarding the Site and services offered through it.

We may update this Agreement at any time without specific notice. The latest version will always be available on the Site. It is your responsibility to review these terms periodically. Continued use of the Site after any changes shall constitute your consent to such changes.

2. Limited License to Users

All content, materials, design, layout, and services on this Site are the intellectual property of fixmyrouter.help or its licensors, and are protected by copyright, trademark, patent, or other applicable laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Site solely for personal, non-commercial purposes.

You may not:

  • Copy, reproduce, republish, transmit, distribute, or modify any content
  • Sell, lease, or license any part of the Site or its services
  • Reverse engineer or create derivative works from the Site
  • Use bots, spiders, or similar data collection tools on the Site

Unauthorized use of the Site or its content may result in legal action.

3. Editing, Deleting, and Modification

We reserve the right, at our sole discretion, to edit or remove any content, information, or materials posted on the Site without notice. We may also modify or discontinue any part of the Site or its services at any time.

4. Use of Information

By using this Site, you authorize us to collect, use, and assign all information you provide or that is generated through your use of the Site, in accordance with our Privacy Policy. We reserve the right to use this information for improving services, marketing (with consent), troubleshooting, and other lawful purposes.

5. Registration and Service Use

To access certain services, such as router support or to make a service request, you may be required to register or provide information such as your name, email address, and device details. By registering, you agree to provide accurate and current information.
You are solely responsible for maintaining the confidentiality of any login credentials associated with your use of the Site or its services.

6. Information Sharing & Disclosure

We do not sell, lease, or rent your personal information to third parties. However, under certain limited circumstances, we may share your information as outlined below:

a) Authorized Third-Party Service Providers
We may work with trusted third-party service providers for tasks such as:

  • Payment processing
  • Technical diagnostics
  • Hosting and data services

These service providers are contractually obligated to protect your information and are only permitted to use it for the purpose of performing their designated functions.

7. Disclaimer of Endorsement and Liability

fixmyrouter.help is an independent technical support service provider. We are not affiliated with or endorsed by any router manufacturer unless explicitly stated. Any use of brand names, logos, or trademarks is purely for informational and identification purposes.

We make no warranties or representations regarding the accuracy or completeness of content provided through the Site and are not responsible for any errors or omissions.

8. Limitation of Liability

To the fullest extent permitted by applicable law, fixmyrouter.help shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Site or services.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where fixmyrouter.help operates. Any disputes shall be resolved exclusively in the appropriate courts of that jurisdiction.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, you can contact us at:
📧 support@fixmyrouter.help

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